Frequently Asked Questions

Groom whispering to bride close up portrait

How long does it take to receive my images after my wedding? 

Generally speaking, we can have a sneak peek up on the socials for your within 5 days maximum. This is a small snapshot of your day to show off to all your friends and family. Your online gallery with all your images will be active approx 2-3 weeks after your wedding day. You and all your guests will have access to the gallery.

Designs for albums and other products will take 2 weeks to create and once all final changes are made and approved by you the production generally takes less than a month!

Do you have insurances? 

Yes, we are fully insured.

We are interested in booking you for our wedding, how can start the process? 

That’s great! Shoot us a quick email or call us and assuming we are available on your date, we will be able to set up the booking forms and collect your booking fee (a 20% booking fee is due to secure your date).

Do you travel for weddings? 

Yes we sure do! We cover weddings from Sydney to the Hunter Valley with no aditional travel fee’s. We will travel further as per request.

Is there paperwork involved in booking your services?

All our clients will need to sign a contract that outline our terms and conditions upone booking our services.

Can I print my wedding photos myself?

Yes you can. Your wedding photos are delivered in high resolution and are watermark free. After you recieve you images are can do whatever you like with them (non-commerical purposes). We do also offer professional printing services. With archival quality and a lifetime guarantee it is the perfect way to preserve you images in print.

Do I really need two photographers to capture my day?

While your main photographer is busy capturing all the more formal aspects of your wedding day, your second photographer will be able to have the space to capture the natural and candid moments from start to finish. During the ceremony you will have guests as they show emotion, during canapé you will have your guests as they mingle, during the bridal location while couple portraits are being done, your second can have fun with your wedding party and throughout reception your second can be free to move around and capture the more natural party style images which showcase the fun everyone shares. You will end up with a much rounder collection of images from your day from all perspectives and viewpoints.

How important is the timing of the day?

Timing throughout the day is very important to ensure everything happens as it should and there is enough time for everything! During the prep we like to have an hour for portraits with your wedding party before leaving for the ceremony, this is AFTER all prep such as hair and makeup is finished! After the ceremony its best to have 30mins for hugs and family photos. Location photo usually takes an hour without travel – so if you are wanting multiple locations we need to add in time for travel. Its also always nice to have a 30 min break to relax and freshen up before your reception entrance. Don’t forget about changes in sunset times during the daylight saving months! During winter there is no lingering twilight and it gets dark very quickly!!!

We will of course help you with all these details when planning your big day.

Should I print my wedding photos?

How does it feel when you walk into a home and see a beautifully framed portrait on the wall? Or when you sit down to flip the pages of an album showcasing all the love and emotion felt by the family. The stories to be told, not only through the images but through the act of sharing and remembering.

The power of touch is amazing. We as humans naturally are more attached to those things we can touch. It enhances every experience. When touching a photograph, your memory of the event is strengthened. Professional albums and prints are made to last a lifetime and even longer. These are the items you will be able to share with kids, grandkids and they will have to share with future generations. Your professional photography deserves better than a Facebook album or USB drive that lives in your junk drawer. Photos are meant to be viewed, so make sure you’re giving those memories a chance to be re-lived.

Should I bother with an engagement shoot?

Engagement sessions provide a chance for you as a couple to spend some time with us, your photographer, for us all to get to know each other and for you to be relaxed and comfortable. It is a chance for you both to experience what it’s like to be in front of the camera and capture some really beautiful natural portraits together, before the wedding day. Engagement sessions are like a trial run, an opportunity to get all your camera-shy awkwardness out of the way so on the day you forget we are even there. You will be practised pros at the wedding and know exactly what to expect and how it works. After your engagement session, we will be like old friends and there will be no worried or uncomfortable feelings on the wedding day.

What are online galleries? 

Our beautiful and moderns client galleries are a brand new way to view, share, download and buy your images. Your images are bright, bold and beautiful and we wanted to present them in a way which reflects this.  In our unobtrusive way, we capture these honest and intimate times before they go by creating unforgettable and stunning memories to cherish and keep as a testament to your love.

Share your images with all your family and friends. No need to worry about emailing the photos to everyone, you and your guests will have access to the images on our password protected galleries! Share the images to your favourite social networks.

What are your packages? 

We have 3 different packages available and they differ by the amount of time spent shooting on the day. They start at 4 hours and go all the way up to full coverage at 12 hours. All of our packages include an engagement shoot.

Can we see images from our venue? 

Yes! Ask us about our venue and if we have been there previously, we can show you! If we haven’t been there, we will organise a walkthrough to be familiar before your big day. 

I am/ my partner is really camera shy, how can you make me feel more comfortable? 

We spend time with you both, getting to know you and becoming more like friends. Our engagement sessions are included with all our packages and this time together allows us both to get to know each other, have a practice run before the big day, be more comfortable with us and having your photo taken. During these sessions, we spend lots of time talking and relaxing, and we will also give you both some tips and tricks for relaxing in front of the camera. By the wedding day, you will hardly even realise your photo is being taken!  

How much time on the day do we have to dedicate to this? I don’t want to have to leave all the guests for hours. 

We won’t keep you away from everyone all day! Usually, we spend about an hour out on location capturing images with you and your bridal party. Along with capturing some amazing image, this is the perfect opportunity to take a breath and spend some time just the two of you before heading back to all your guests and the rest of the night.

What happens if it rains?

 The show will go on! We have the ability to work in any kinds of weather. We will work with you and the venue on the day for alternative locations and options if needed. We don’t mind getting a little wet to ensure you still receive the best possible images! Rain, in fact, can make for some super creative options!!  

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